Eye Care Centre the Family Opticians to the nation, The pioneers in the optical industry in Uganda since1996 has started its first branch at Johnstone Street on Nov 8th 1996 by Hassan and Shahida Alibhai, The proprietors and Managing Directors of the company. Ever since it started, it is providing customers with the highest standard in precision eye care solutions and products delivered through the latest technology, with efficient and experienced dedicated staff. Since its inception, Eye Care Centre strives to provide its customer with products of the highest quality coupled with the latest fashionable styles and trends in eye-wear. As we have grown, realized the importance of having own lens manufacturing laboratory to cater fast and quick services. We have started our own laboratory in 2006 with latest surfacing machines. Over the years we have upgraded our laboratory with latest machines. Over the past 21 years, the company has developed a stellar reputation for the relentless service it provides across all of its 6 showrooms across Kampala and Entebbe.
At Eye Care Centre, we believe in providing the most up-to-date, technologically advanced, complete eye care possible. We will always strive to offer our clients the eye care options that will enhance not only their vision but their sense of style and fashion as well. Above all, we believe that every person who steps into our showrooms should be treated as a valuable guest, and should always leave our premises feeling cared for and appreciated. Customer focus is our utmost priority and this dedication is driven through the process of guiding, developing, motivating and empowering our service teams.
Quality service to the customer is considered a core area at Eye Care Centre. We understand the value, importance and indispensability of quality, dedicated service and the role it plays in enhancing a customer’s experience.
Across all Eye Care Centre showrooms, customers have access to not just large product ranges but also have access to some of the most knowledgeable, experienced, enthusiastic and well trained members of the optical industry. The staff at Eye Care Centre is dedicated towards guiding and assisting customers through the process of determining which product would effectively suit and satisfy their needs and life styles.
With years of experience, Eye Care Centre has developed a state of the art process for eye-testing available at our stores. To enhance our eye care services further we have also appointed one experienced Ophthalmologist at our main branch at Johnstone Street.
Furthermore, to have continued relation with our clients we encourage our clients to visit our branches for after sales services like frame alignments and adjustments or cleaning of eye-wear and providing informative eye care brochures.
Eye Care Centre has been catching up with same pace as the optical industry which has been experiencing lot of sea changes in styles, trends and operational processes. Eye Care Centre dedicated approach towards its customer service has remained constant to ensure customers obtain the best value in their products and eye-care experience